Cindy Klatt, Senior VP of Hospitality and Memphis Market Leader
Cindy Klatt joined Kemmons Wilson Insurance Group in 1999 as an account executive. Cindy was named Chief Operations Officer in 2019 and President, August 2021. Her insurance career spans 38 years with experience in Personal lines, Commercial Lines, Large Commercial, Claims and TPA management, Marketing, Risk Management, and loss sensitive work comp. Her unofficial career is much longer as both of her parents were insurance agents in the Little Rock area. She believes in building strong client relationships and has worked literally side by side with her clients to craft custom insurance and risk management programs. While working with a wide array of businesses, her specialty lies in hospitality and resort industries.
In 2016, Cindy was recognized by the Memphis Business Journal as a Super Women in Business honoree. She served as a mentor for the Nexus Class of 2021 and graduate of Leadership Development Intensive presented by New Memphis. Her community work has involved several board positions with Boys and Girls Clubs of America.
She earned her Bachelor of Arts degree in Business Administration from Ouachita Baptist University. Her dedication to the insurance industry and her clients is evidenced by conferment of CISR, Certified insurance Service Representative, CIC, Certified Insurance Counselor, CRM, Certified Risk Manager and CWCA, Certified Work Comp Advisor designations.
Cindy and her husband Larry have 5 children and 8 grandchildren. Larry is a retired educator and HS football coach and now serves as an assistant football coach at Rhodes college in Memphis. Weekends are often spent anchored in the middle of the TN river watching the sunset at Pickwick Lake.