Represented by Real People

Kemmons Wilson Insurance Executive Leadership Team

We believe in protecting you and your investments and work hard to do so with the help of our leadership team and those who provide essential skills to our business. Our organization is compassionately governed by our executive team. Meet our team of passionate professionals working to protect what’s valuable to you.

Andrew Gray, CEO

I love what I do. I am a family man first. 4 kids and an incredible wife, we are an active family and I like it that way. Business is number two, we have built a remarkable, driven, and focused team for which I have the opportunity and the responsibility to lead. In my spare time, I like action. Travel, sports, the outdoors, good food, good drink, live music, and doing it all with great friends!

DJ Steinmeyer, COO and General Counsel

First and foremost, I am a husband to a beautiful wife and a father to three fabulous kids. I grew up in a small town in west-central Nebraska (Husker Power) and went to the University of Kansas for undergrad (Rock Chalk Jayhawk). Prior to joining Virtus, I spent 4 years in consulting at Deloitte, went back to law school in Chicago and then practiced corporate and M&A law in KC and Minneapolis for 5 years which was followed by a short stint in Investment Banking. At Virtus, I am the Chief Operating Officer and General Counsel. We now live in Minneapolis to be close to family and I travel back to KC or the other Virtus offices every other week. I love spending time with my family, cooking, golfing and traveling (albeit the last 3 things happen much less frequently with the kids).

Jackie Hancock, CFO

I am a born and raised Kansas Citian and am the mom to two great kids and one crazy Irish Terrier. I also have a fantastic husband that I met in accounting class in college. We went to Saint Louis University and soon after moved back to KC to be near family. I’ve been at Virtus since July 2021. Prior to that I spent 10 years at what is now Cboe Global Markets and 4 years in the audit practice at Deloitte. I spend my weekends watching 5th and 1st grade basketball, trying to be a wine connoisseur, and planning our travel for post-Covid life!

Cindy Klatt, Senior VP of Hospitality and Memphis Market Leader

Cindy Klatt joined Kemmons Wilson Insurance Group in 1999 as an account executive. Cindy was named Chief Operations Officer in 2019 and President, August 2021. Her insurance career spans 38 years with experience in Personal lines, Commercial Lines, Large Commercial, Claims and TPA management, Marketing, Risk Management, and loss sensitive work comp. Her unofficial career is much longer as both of her parents were insurance agents in the Little Rock area. She believes in building strong client relationships and has worked literally side by side with her clients to craft custom insurance and risk management programs. While working with a wide array of businesses, her specialty lies in hospitality and resort industries.

In 2016, Cindy was recognized by the Memphis Business Journal as a Super Women in Business honoree. She served as a mentor for the Nexus Class of 2021 and graduate of Leadership Development Intensive presented by New Memphis. Her community work has involved several board positions with Boys and Girls Clubs of America.

She earned her Bachelor of Arts degree in Business Administration from Ouachita Baptist University. Her dedication to the insurance industry and her clients is evidenced by conferment of CISR, Certified insurance Service Representative, CIC, Certified Insurance Counselor, CRM, Certified Risk Manager and CWCA, Certified Work Comp Advisor designations.

Cindy and her husband Larry have 5 children and 8 grandchildren. Larry is a retired educator and HS football coach and now serves as an assistant football coach at Rhodes college in Memphis. Weekends are often spent anchored in the middle of the TN river watching the sunset at Pickwick Lake.